Securing your wireless gateway/router

One of the most important things you can do to manage your usage is to secure your wireless gateway or router. If you use Wi-Fi at home and you have not secured it with a password, someone with a computer or Wi-Fi-enabled device nearby could access your home network, and their use of your High Speed Internet Service would count towards your data plan.

If you connect to the internet with AT&T-provided Wi-Fi equipment, your connection is likely already secured with your 10-digit Wi-Fi Network Password(WPA - Wi-Fi Protected Access). For AT&T provided equipment, look on the back of your gateway for the 10-digit password.

If you are unable to wirelessly connect to the Internet, here are the steps to get connected and to start surfing with Wi-Fi:

You should now be safely connected to wireless Internet. More detailed instructions can be found in our online self-help. If you use a third party Wi-Fi router with an AT&T modem, please refer to their technical materials on how to secure Wi-Fi with a password. These materials are typically online and available at your manufacturer's support website.

AT&T Parental Controls

If you have family members, children or friends who share your Internet connection, remember that their online activity will count toward your data plan. AT&T Parental Controls is a free tool included with your service that enables you to customize access to websites, email, instant messaging, chat, message boards, and more for each family member. You can even set time limits for access to the Internet.

Go to and click on the download button to get AT&T Parental Controls.

Fill out this form if you, as a copyright owner or authorized representative of the copyright holder, have reason to believe an AT&T Internet subscriber has infringed on your copyright using peer-to-peer file sharing technologies. Subject to completing the information below and agreeing to the terms provided below, AT&T will notify the customer on your behalf of your allegation. AT&T will only process allegations of P2P copyright infringement using this form. AT&T does not accept, review, or process notices related to allegations of P2P copyright infringement in other formats.

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