Securing your wireless gateway/router

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One of the most important things you can do to manage your usage is to secure your wireless gateway or router. If you use Wi-Fi at home and you have not secured it with a password, someone with a computer or Wi-Fi-enabled device nearby could access your home network, and their use of your High Speed Internet Service would count towards your data plan.

If you connect to the internet with AT&T-provided Wi-Fi equipment, your connection is likely already secured with your 10-digit Wi-Fi Network Password(WPA - Wi-Fi Protected Access). For AT&T provided equipment, look on the back of your gateway for the 10-digit password.

If you are unable to wirelessly connect to the Internet, here are the steps to get connected and to start surfing with Wi-Fi:


You should now be safely connected to wireless Internet. More detailed instructions can be found in our online self-help. If you use a third party Wi-Fi router with an AT&T modem, please refer to their technical materials on how to secure Wi-Fi with a password. These materials are typically online and available at your manufacturer's support website.

AT&T Parental Controls

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If you have family members, children or friends who share your Internet connection, remember that their online activity will count toward your data plan. AT&T Parental Controls is a free tool included with your service that enables you to customize access to websites, email, instant messaging, chat, message boards, and more for each family member. You can even set time limits for access to the Internet.

Go to http://att.net/parentalcontrols and click on the download button to get AT&T Parental Controls.
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AT&T Copyright Alert Program

Learn more about copyrights, our policies, and the AT&T Copyright Alert Program. Get access to other resources as well as FAQs to help you understand your rights and responsibilities with copyrighted content online. And enjoy content - like movies and music - legally.


Acknowledge Alerts

If you have recently received a Copyright Alert requiring acknowledgment, please acknowledge receipt of your alert following the basic steps outlined in the Alert. If you have not secured your wireless gateway/router, this could be a reason you received the alert. Someone nearby with a computer or Wi-Fi enabled device could have accessed your home network and used your High Speed Internet Service. We recommend you secure your wireless router/gateway by using a password to prevent others from using your High Speed Internet Service. Check www.att.com/wifisecurity for support. Acknowledgment of this alert simply confirms that you've received the notice and that you will not illegally share music or movie files over peer to peer networks. IT DOES NOT IMPLY ADMISSION OF WRONGDOING.


Copyright Infringement Tutorial

If you've received multiple Copyright Alerts, you will be required to complete the educational tutorial. You will only be able to access the tutorial if you have received an alert requiring you to do so. Please log in with your AT&T User ID (email address) and password so you can complete the tutorial now. All alerts are available by clicking "View Alerts".



Copyright Infringement Video

Get an overview on copyright infringement - what it is and what you need to know

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AT&T Copyright Alert Program

AT&T respects the intellectual property rights of others. Accordingly, you may not use AT&T's network, systems or servers to transmit, upload, download, post or submit any content, images or data in any manner that constitutes an infringement of third party intellectual property rights, including under US copyright law.

The Digital Millennium Copyright Act of 1998 (the "DMCA") provides that owners of copyrighted works who believe that their rights under U.S. copyright law have been infringed may report alleged infringements to service providers like AT&T when content is stored or hosted on AT&T equipment. Separately, under AT&T's Copyright Alert Program, AT&T voluntarily accepts and processes allegations of infringement over peer-to-peer (P2P) technologies so long as the content provider, or its agent, submitting such allegation abides by AT&T's business rules. AT&T provides an online form that copyright holders should use to send notifications related to alleged copyright infringement by its customers. Copyright holders can access AT&T's online form at att.com/p2pnotices.

The AT&T Copyright Alert Program informs you about possible copyright infringement on your Internet service account (like unlawful video or audio file sharing) so that you, as the account owner, can take steps to prevent any future possible infringement using your Internet service account. Sharing copyrighted material using P2P technologies without the permission of the copyright owner or its authorized representative is in many instances unlawful and can subject infringers to potential civil and criminal liability. The unlawful use of copyrighted materials also violates AT&T's High Speed Internet Terms of Service and Acceptable Use Policy.

AT&T's Copyright Alert Program is designed to help make our customers aware of possible instances of copyright infringement using their Internet service account in order to help them take measures to prevent future possible infringement.

AT&T High Speed Internet Terms of Service

Acceptable Use Policy (AUP)

Frequently Asked Questions (FAQ)

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